Most decisions are never made in a meeting.
The feature gets cut on a Tuesday call. Three weeks later it is quietly
reinstated in a Slack thread six people can see. The deadline moves in a
reply to a reply on an email chain the owner was never copied on. Each
tool holds its own fragment, none of them holds the record, and nobody
notices the three contradict — so six weeks on the same argument happens
for the third time.
Notetakers made this worse, not better. A summary of everything said is not
a record of what was settled — and it only ever covers the calls.